General Terms and Conditions of Sale

These General Conditions have as their object the purchase of products, made remotely via computer network on the website of I.C.M. S.r.l., business located in Via F.lli Lumière, 15 – 48124 Fornace Zarattini (RA) – Italy. Each purchase transaction will be governed by the provisions of Legislative Decree no. 185/99 and, with regard to the protection of confidentiality, will be subject to the regulations set forth in Law no. 675/96 as amended.

Acceptance of general terms and conditions

The Customer, by sending telematic confirmation of his purchase order, unconditionally accepts and undertakes to observe in his dealings with I.C.M. S.r.l., the general conditions and payment conditions transcribed below, declaring that he has read and accepted all the information provided to him in accordance with the above rules, also noting that I.C.M. S.r.l. itself does not consider itself bound to different conditions unless previously agreed in writing.

Client commitments

These Terms and Conditions are to be reviewed online by Customer visitors to icmpads.com before they confirm their purchases. The submission of the order confirmation therefore implies full knowledge of these General Conditions of Sale and their full acceptance. The Customer undertakes and is obliged, once the online purchase procedure is completed, to print and keep these general conditions of sale, already viewed and accepted during the purchase process carried out, in order to fully comply with the condition set out in Articles 3 and 4 of Legislative Decree no. 185/99.

Selling prices

The list prices shown within the online store, are inclusive of VAT and may change at any time without I.C.M. S.r.l. having to give any notice, we also disclaim any liability inherent in any incorrect description.

This information will be sent to the e-mail address also provided by the Consumer when registering the order along with delivery address information any other notes or charges. Final confirmation of the order will be sent to the Customer, again by electronic mail upon completion of the transaction and will contain the same information

Mode of purchase

Purchases of the products, available as illustrated and described online in the relevant descriptive and technical sheets, are made by the Customer at the price indicated therein, to be confirmed at the time the order confirmation is sent, in addition to transport costs (where applicable), and in any case displayed at the time of purchase. Prior to the confirmation of the purchase to the Customer will be summarized the unit cost of each product chosen, the total cost in case of purchase of multiple products and the relevant shipping costs (where applicable).
By confirming the purchase, upon completion of the transaction, the Customer will receive an e-mail message containing the Date and Total Amount of his/her order and the details of the order.

Order cancellation

I.C.M. S.r.l. reserves the right to cancel an order or order item if the following circumstances occur:

  • finished articles;
  • items that due to problems cannot be delivered by suppliers;
  • Credit card fraud;
  • FAILURE TO SEND A COPY OF THE PAYMENT RECEIPT WITHIN 5 WORKING DAYS FROM THE DATE OF THE ORDER IN CASE OF BANK TRANSFER MODE OF PAYMENT.

All orders are subject to acceptance by the Seller who will send the Customer an acceptance or rejection of the order as soon as possible.
The Seller reserves, at its sole discretion, the right to cancel any order in the event of material errors related to the Customer’s order or information submitted by the Customer through icmpads.com, or if any further verification of the Customer’s credit condition suggests such cancellation.

Methods of payment

Purchases made on icmpads.com are safe and 100% guaranteed, as they are aligned with the most advanced technologies for web security.

The payment methods accepted at icmpads.com are as follows:

If you choose Credit Card as your method of payment you can pay with all cards that have the Visa, VisaElecron and MasterCard logos all through the guaranteed yes security of the most widely used payment method on the web PayPal. Bank transfers are also accepted in total ease and security.

 

Shipping

Your orders are shipped within one business day from order confirmation or receipt of payment for advance transfers of all in-stock products, securing your items free of charge.

 

Delivery time

Products are Entrusted to the courier within 24 hours following the order (Saturdays and Sundays excluded), orders of available products received by 2 p.m. will be entrusted to the courier the same day and delivered within 24/48h (for Italy) next through our trusted courier, all packed in special packaging, which guarantees the total integrity of the package and its contents. In case of shipment to Sicily, Sardinia and Calabria, delivery will be in min. 72h. Delays in delivery may occur due to bad weather, strikes, and inconvenient delivery areas. For international shipments, delivery time varies by state, on average it is 7 business days.

 

Customer Service

You will be kept up-to-date throughout the transaction. From the time the product is sent you will receive a tracking code for the product and the web address where you can track your shipment online.